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Vaughan/Richmond Hill, ON (January 17, 2025) – Mackenzie Health is thrilled to announce an exciting partnership with Casey House to bring the power of our Epic Electronic Medical Record (EMR) system to their organization. This collaboration enables Casey House, a Toronto-based specialty hospital supporting individuals living with and at risk of HIV, to leverage Mackenzie Health’s state-of-the-art Epic EMR, providing transformative tools for care delivery, client engagement and clinical decision-making.

“At Mackenzie Health, we are passionate about leading the way in digital health and extending our capabilities to support other organizations,” said Purvi Desai, Vice President, Digital Health, and Chief Information Officer, Mackenzie Health. “Mackenzie Health’s robust Epic system combined with the skills and knowledge of our team ensures Casey House has the resources and support necessary to launch and manage a system like this.”

Mackenzie Health became Canada’s first hospital to implement Epic’s full suite in 2017, earning accolades such as multiple EMRAM Stage 7 designations, the highest recognition for digital maturity in health care IT. Most recently, the organization received the KLAS Arch Collaborative Pinnacle of EHR Experience Award in both the physician and nurse categories, showcasing its leadership in EMR satisfaction and usability.

This partnership with Casey House builds on that legacy, delivering significant benefits to their clients and clinical teams, including:

  • Real-time access to information: health care professionals at Casey House will be able to make more informed decisions with instant access to critical client data.
  • Improved client engagement: clients will easily be able to access their health records, empowering them to take a more active role in their care.
  • Enhanced clinical decision-making: physicians and staff will be equipped with advanced tools to deliver precise care more efficiently.

“Collaborating with Mackenzie Health to bring Epic to Casey House is a game-changer,” said Joanne Simons, CEO of Casey House. “It’s a vital step forward in enhancing care quality, improving outcomes and ensuring safety for our clients. This partnership reflects the shared vision of delivering compassionate, innovative health care to those who need it most.”

While Casey House and Mackenzie Health serve different client populations, this partnership exemplifies what’s possible when organizations collaborate for better patient outcomes. By integrating systems and leveraging demonstrated expertise, organizations can provide seamless, connected care that reduces redundancies, accelerates diagnoses and improves the overall patient experience.

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About Mackenzie Health

Mackenzie Health is a dynamic regional health care provider. Mackenzie Health includes Cortellucci Vaughan Hospital and Mackenzie Richmond Hill Hospital, each with a full-service emergency department, core services such as surgery, medicine, critical care and medical imaging along with specialized programs. Its community-based locations and services continue to provide additional support to western York Region. In December 2023, the organization maintained its Accreditation with Exemplary Standing from Accreditation Canada for its commitment to safety and quality patient care. This is the highest rating a Canadian health care provider can receive. Guided by a vision to create a world-class health experience, Mackenzie Health has an unrelenting focus on the patient and is dedicated to patient needs now and in the future. Mackenzie Health is proud to serve western York Region, one of the fastest growing and most diverse communities in Canada with more than 550,000 residents. For more information, please visit www.mackenziehealth.ca.

About Casey House

Casey House is unlike any other hospital. They are a specialty hospital in Toronto providing ground-breaking care to people living with and at risk of HIV. Together with their clients, staff, peers and volunteers, they strive to create an inclusive environment where everyone feels safe. Casey House offers a growing mix of inpatient, outpatient and community-based services that meet clients where they are in their individual journeys of health and wellness. Building on a legacy of advocacy and social justice, they actively dismantle barriers to care and safe living. Casey House provide a community and sense of belonging that connects people to care. The humanity of each client is at the heart of everything they do. 

For more information, please contact:


Lea Salameh
Senior Communications Consultant
Mackenzie Health
lea.salameh@mackenziehealth.ca
905-883-1212 ext. 7315

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Please contact the Communications and Public Affairs department at: 
publicaffairs@mackenziehealth.ca

Patient Relations

For questions or concerns regarding care at Mackenzie Health, please contact Patient Relations at: patientrelations@mackenziehealth.ca.