At Mackenzie Health, we strive to provide excellent care to every patient, every time. We meet this commitment by sustaining a culture where quality, safety and continuous improvement are an integral part of our everyday work. Our Quality Improvement Plan outlines our current performance, targets areas for improvement and helps track our progress and is one of the ways we are working to improve our patients' experiences.
Our Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress.
Each year, in accordance with the Excellent Care for All Act (2010), we post our QIP publicly and submit it to the provincial government so they can improve care across the health system. Quality Improvement Plans provide a meaningful way for Mackenzie Health to clearly articulate our accountability to our community, patients and staff. Our 2017/18 Quality Improvement Plan continues to support our journey to "create a world class health experience". Our key areas of focus have been chosen including feedback from our patients and ensuring our guiding principles of "teamwork, accountability and safety" are at the forefront of all improvement plans.
|
How to Read the Quality Improvement Plan |
|
Our Quality Improvement Plan (QIP) is made up of two parts:
The Ontario Health Quality Council has requested that all hospitals report on a series of core indicators to support province-wide comparisons. The core indicators that apply to our hospital are reflected in our QIP. The QIP is only one of the ways we are working to improve our patients' experiences. Please feel free to contact us with any questions you may have. For more information about the Excellent Care for All Act and quality improvement plans? Please visit www.ontario.ca/excellentcare |
| Quality Improvement Plan |
|
Mackenzie Health is committed to creating a world-class health experience, by continually improving to ensure quality patient care. System-wide quality improvement is the vision that the Ministry of Health and Long-Term Care provides for all health care sectors, using the Quality Improvement Plan (QIP) as an enabler to support this goal. Mackenzie Health's QIP highlights our organization's ongoing plans and using common language explains our priorities, targets and initiatives as well as how we will be able to chart our progress. Our 2019/20 Quality Improvement Plan consists of the following:
More information on Quality Improvements Plans and the Excellent Care for All Act and its requirements is available on the Ministry of Health and Long-Term Care website. |
Contact Us