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Website Privacy Statement

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Home/Website Privacy Statement

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This privacy statement explains our current practices regarding what information is collected and used when you visit our website.

Our Commitment

Respecting your privacy and protecting your personal and personal health information (collectively “personal information”) is a priority for us. Mackenzie Health's management of personal information is governed by the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Health Information Protection Act (PHIPA).

These Acts require us to protect your personal information in our possession. The Information and Privacy Commissioner (IPC) oversees whether we comply with the privacy provisions of the Acts by investigating complaints.

Note that service providers under contract to provide services on behalf of or to Mackenzie Health must follow the practices required of Mackenzie Health.

Cookies - A cookie is a small text file that a website creates and accesses through your browser when you visit the site. Our website utilizes some cookies to track language preferences, provide customized web page content, and display website navigation history. We cannot identify you from this information.

Third Party Cookies and Traffic Analysis – We use cookies to analyse user activity in order to improve the site. For example, we can use cookies at aggregate patterns like the average number of unique visitors, how long they stay on the website, website searches and how many pages they visit. We can use such analysis to gain insights about how to improve the functionality and user experience of the site.

Newsletter Tracking - Mackenzie Health may sometimes use an online external platform to send out newsletters to those who have signed up for news at Mackenzie Health. This platform tracks users’ interaction with the newsletter, including delivery, open and click rates, and can generate reporting on which device readers are using to open the newsletters.

PrePlacement Health Assessment Forms –To ensure the safety of our staff and patients, Mackenzie Health requires all workers to provide the Occupational Health and Safety Department (OHS) with medical history and vaccination status information, in compliance with the Ontario Hospital Association guidelines and our hospital policies. The personal and medical information collected is used and maintained by the hospital for the intended purpose of providing staff with Occupational Health, Safety and Wellness services. Its collected with employee’s knowledge and consent and kept in strict confidentiality.  

Contact Us

Questions or comments regarding these practices can be directed to our Privacy Office by e-mailing privacy@mackenziehealth.ca, calling 905.883.1212 #7117 (Richmond Hill Line) or 905.832.4554 #7117 (Vaughan Line), or writing to:

Mackenzie Health
Privacy Office
10 Trench Street
Richmond Hill, ON L4C 4Z3

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Contact Us

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© 2017 Mackenzie Health
10 Trench St., Richmond Hill, ON
L4C 4Z3
Local to Richmond Hill: 905-883-1212
Local to Vaughan: 905-832-4554
TTY Service: 905-883-2123

  • Patients & Visitors
    • Accessibility Services
    • Amenities
    • Appointments at Mackenzie Health
    • Arriving at the Hospital
    • Staying at the Hospital
    • Leaving the Hospital
    • View All...
  • Programs & Services
    • A to Z Clinics and Services
    • Accessibility Services
    • Cancer Care
    • Cardiovascular Rehabilitation
    • Chronic Kidney Disease (York Region)
    • Continuing Care and Rehabilitation
    • View All...
  • Staff & Physicians
    • Best Practice
    • Careers
    • Childcare and Early Learning Centre
    • COVID-19 Physician Travel Screening
    • COVID Staff and Physician Resources
    • COVID-19 Staff Travel Screening
    • View All...
  • Get Involved
    • Share Your Story
    • Events Calendar
    • Foundation
    • Patient Partners Program
    • Volunteer and Community Resources
    • Volunteer Association
  • About Us
    • Accessibility
    • Board of Directors
    • Contact and Location Information
    • Cortellucci Vaughan Hospital
    • Ethics
    • Events Calendar
    • View All...
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