MyChart

Signing Up for MyChart

You can easily sign up for MyChart in one of the following two ways:

1. Simply indicate you are interested in MyChart during registration at an upcoming appointment or when your appointment is being scheduled and provide your email address. An email will be sent with your MyChart 'Activation Code.' Follow the instructions in the email to activate your MyChart account.
2. Former patients can sign up by clicking on the link below or request an activation code at https://mychart.mackenziehealth.ca/mychart/signup.

Log in or Sign up for MyChart

Once you are signed up, log onto MyChart at https://mychart.mackenziehealth.ca/ on your desktop computer or download MyChart to your mobile device at:

Why Use MyChart?

With MyChart you can view your medical information online. Records are available from as early as January of 2015, including:

• Lab and test results
• Diagnostic Imaging results including X-rays, ultrasounds, CTs, MRI results (no images)
• Clinical notes on your care and treatment
• Access your list of conditions or medical concerns diagnosed at Mackenzie Health as well as your prescribed medications and known allergies
• Manage your health information and appointments all in one place
• View your upcoming and past appointment record
• View preparation instructions related to your appointment
• Cancel appointments (available for various clinics)
• E-Check In for appointments 7 days prior to arrival

E-Check In with MyChart

E-Check In is available to patients with a MyChart account and combines online pre-registration and check-in to get you to your appointment faster for outpatient clinics at Mackenzie Health.

Upon arrival on the day of an appointment all patients register by visiting Patient Registration, located on the second floor of C-Wing, or designated Registration Area. Patients who have completed E-Check In will have fewer questions to answer or information to complete, getting them to their appointment faster.

You will receive an E-Check In notification to confirm and update registration information (address, phone number, emergency contact, family physician, health card version code/expiry date) seven days prior to your appointment.

E-Check In can be completed up to the time of your appointment. However, if you would like to avoid a reminder phone or text message, complete E-Check In before 72 hours prior to your scheduled visit.

If you wish to change any patient demographic information such as your name, date of birth or address, please contact our Patient Registration department, by calling 905-883-1212 ext. 2004 (local to Richmond Hill) or 905-832-4554 ext. 2004 (local to Vaughan) to make these changes.

Click here to learn more about E-Check In

MyChart Security

We take great care in ensuring your personal health information is private and secure. MyChart is secured with similar encryption technologies as those used by major banks for online banking.         

For your security, you create and control your MyChart password. 

Proxy Access for another Patients' Record

If you are the parent or legal guardian of a child under the age of 16, or if you would like access to an adult patient's MyChart, you can request proxy access to their MyChart account.

If you would like to set up proxy access, please submit your completed MyChart Proxy Consent Form to Health Information Services. You can send your completed form via e-mail to mychart@mackenziehealth.ca, mail, fax it to 905-883-2141 or by drop it off in person to the Health Information Services department.  

For more information about MyChart contact Health Information Services:

By Email: mychart@mackenziehealth.ca or

By phone: 905-883-2202 from Richmond Hill or 905-832-4554 ext. 2202 from across Vaughan.

Monday to Friday from 8:00 a.m.to 4:00 p.m.