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Mackenzie Health, in collaboration with York Region Public Health, declared a COVID-19 outbreak on C4 Medicine Purple at Mackenzie Richmond Hill Hospital on May 12, 2023.  

Precautions are being taken to reduce further transmission among patients and staff, including:

  • Closing the unit to visitors;
  • Ensuring the appropriate use of personal protective equipment (PPE) and proper hand hygiene and physical distancing protocols are followed;
  • Continuing to conduct enhanced cleaning, especially for high-touch and high-use areas including common areas and shared spaces.

If you have questions about COVID-19, York Region Public Health has a dedicated webpage for updates specific to cases of COVID-19 in the region. Members of the community can also call Telehealth Ontario at 1-866-797-0000 or York Region Public Health’s Health Connection line at 1-800-961-5653.

If you have any questions about this outbreak, or are a member of the media, please contact


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