Mackenzie Health achieves the highest level of accreditation for the third consecutive evaluation
Vaughan/Richmond Hill, ON (February 16, 2023) — For the third consecutive time, Accreditation Canada has awarded Mackenzie Health Accreditation with Exemplary Standing. This is the highest level of accreditation and is a testament to Mackenzie Health’s commitment to delivering the best possible care to patients in the communities it serves.
Accreditation is a voluntary evaluation that highlights a health care provider’s commitment to quality and patient safety by assessing programs and processes against a set of national and international standards.
This was the first time Mackenzie Health used a sequential model of Accreditation that requires multiple surveys within the Accreditation cycle. This announcement recognizes the successful Accreditation survey following on-site visits to Mackenzie Richmond Hill Hospital and Cortellucci Vaughan Hospital by five Accreditation Canada surveyors in November 2022. The surveyors met with staff, physicians, community partners and hospital leadership and observed frontline health care workers as they provided care to patients in an effort to learn about Mackenzie Health’s programs, policies and procedures.
Following this first visit, Accreditation Canada recognized Mackenzie Health’s strong, connected and positive culture while noting the complexities involved in transitioning to a two-hospital model with the addition of Cortellucci Vaughan Hospital in June 2021. Surveyors also recognized Mackenzie Health for its focus on safety, collaboration and collegiality in delivering care in a way that empowers patients and their families, its talented and passionate workforce, its positive reputation in the community and its ability to effectively leverage data to inform decisions and use smart technology to enable the best care possible.
Mackenzie Health achieved 99.5% compliance against the 1,505 standards that were evaluated.
“The Accreditation Canada surveyors confirmed what we already knew – Mackenzie Health has the best team of health care professionals who are all committed to delivering safe, quality care to our patients. I couldn’t be prouder of them,” said Altaf Stationwala, President and CEO of Mackenzie Health. “This result is because of the hard work and dedication our teams show every day as they create a world-class health care experience for the residents of western York Region.”
Mackenzie Health previously achieved Accreditation with Exemplary Standing in 2013 and 2017. Accreditation Canada surveyors will return to Mackenzie Health in November 2023 to complete the evaluation in this sequential Accreditation cycle.
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About Mackenzie Health
Mackenzie Health is a dynamic regional health care provider. Mackenzie Health includes Cortellucci Vaughan Hospital and Mackenzie Richmond Hill Hospital, each with a full-service emergency department, core services such as surgery, medicine, critical care and medical imaging along with specialized programs. Its community-based locations and services continue to provide additional support to western York Region. In December 2022, the organization maintained its Accreditation with Exemplary Standing from Accreditation Canada for its commitment to safety and quality patient care. This is the highest rating a Canadian health care provider can receive. Guided by a vision to create a world-class health experience, Mackenzie Health has an unrelenting focus on the patient and is dedicated to patient needs now and in the future. Mackenzie Health is proud to serve western York Region, one of the fastest growing and most diverse communities in Canada with more than 550,000 residents. For more information, please visit www.mackenziehealth.ca.
Media contact:
Christina Cindric
Senior Communications Consultant and Public Affairs Lead, Mackenzie Health
christina.cindric@mackenziehealth.ca
905-883-1212, ext. 7490 or 437-922-1509