This section of the website provides information about variety of amenities available at Mackenzie Health. Click any title below to find out more about each amenity.

We have four privately-owned bank machines at Mackenzie Richmond Hill Hospital:

  • A-Wing: on the ground floor, beside the elevators
  • B-Wing: beside the vending machines near Tim Hortons
  • C-Wing: beside the pay phones that are behind the gift shop
  • D-Wing: beside the vending machines outside the Emergency Department entrance

Please be advised that the Beauty Salon is currently closed due to COVID-19 public health measures. 


Mackenzie Richmond Hill Hospital

Hours of Operation:

  • Thursday - 8:30am to 12:00pm
  • Friday - 8:30am to 12:00pm
  • Saturday - 8:30am to 12:00pm

By Appointment Only / Contact Information

905-883-1212 ext. 3815 


  • Ladies wash and set
  • Ladies wash and blow dry
  • Ladies cut without wash
  • Ladies wash, cut and blow dry
  • Ladies wash, cut and set
  • Permanents
  • Gentleman's cut without wash
  • Gentleman's cut with wash

Mackenzie Health provides a variety of options for meals, snacks and beverages.

Contact phone number for Food Services: 905-883-2227

Mackenzie Richmond Hill Hospital

Central Bistro (Including Tim Horton's products):

Location: C-wing, Level 2
Serving: Breakfast, lunch and dinner entreés daily, and a wide variety of beverages and snacks
Hours: The Central Bistro is open 24 hours, with limited service after hours.

Tim Hortons:

Location: B-wing Lobby, Level 2
Serving: Coffee, pastries, snacks and a variety of hot and cold beverages.
Hours: Open from 6:30 am - 4:00 pm, Monday to Friday and closed on all stat holidays.

Vending Machines:

Location: Lobbies of D-wing, level 2, B-wing, Level 2 and A-wing, Level 1
Serving: Snacks, beverages and fresh food are available from vending machines

Cortellucci Vaughan Hospital

Tim Hortons:

Location: Cafeteria, Level 0
Serving: Freshly made, healthy, daily breakfast and lunch entrées, soups, dinner and snacks.
Hours: 7 a.m. - 7 p.m. ; Monday-Sunday

OBC Grill (Original Burger Company)

Location: Cafeteria, Level 0
Serving: Fresh burger, chicken or other favourite with fresh, local and unique toppings.
Hours: 11 a.m. - 3 p.m. ; Monday-Friday


Location: Mainstreet, Level 1 (by Medical Imaging) 

White Rose Gift Shop banner with logo

Shop online

Mackenzie Health Volunteer Association is a self-governed organization that provides support for volunteers An image showing the interior of the White Rose gift shop.and fundraisers for the hospital. Our members play a vital role in the Mackenzie Health community, contributing more than 90,000 hours of service a year in support of the hospital’s staff, patients, and their families.

The Mackenzie Health Volunteer Association was established in 1962 by a group of women who shared the dream of having a community hospital, Mackenzie Richmond Hill Hospital.  Their dream continues today as Mackenzie Health is evolving to a two-hospital model.

The Mackenzie Health Volunteer Association operates the White Rose Gift Shop. The gift shop helps raise a significant source of donation revenue that has contributed to the acquisition of a new MRI machine and improvements in the Intensive Care, Neonatal Intensive Care and Mental Health units. We have now opened an online gift shop to better serve our community. 

The in-store gift shop sells flowers, magazines, books, toiletries, toys, giftware, cards, gift bags, hand-knitted baby outfits, clothing, jewelry, hand bags, snacks and much more.

Cash, Visa, MasterCard and debit cards are accepted.

You can buy newspapers from the boxes outside the lobbies of C Wing and the Centre for Continuing Care and Rehabilitation at Mackenzie Richmond Hill Hospital.

Mackenzie Richmond Hill Hospital 

Main lobbies of C Wing (main hospital entrance), B Wing, and Centre for Continuing Care and Rehabilitation.

TTY Phones

Main lobby of C Wing. TTY service is (905) 883-2123.

Direct Phone Lines for Taxi Service

Beside all pay phones

Information Phones Connecting to Switchboard to Help Locate Patient Rooms

Main lobby of C wing at Mackenzie Richmond Hill Hospital

Mackenzie Richmond Hill Hospital

Public washrooms are located throughout the hospital, including:


  • First floor (street level), outside the Atrium


  • Second floor (main floor), beside Chemotherapy and Medical Day unit


  • Second floor (main floor), beside Patient Registration
  • Third floor, elevator lobby 
  • Fourth floor, elevator lobby
  • Fifth floor, elevator lobby 


  • First floor, by the Berwick Family Auditorium
  • Second floor (main floor), just inside Emergency waiting area

Cortellucci Vaughan Hospital

Accessible washrooms are located throughout the facility. The main public washrooms are located near the Vic De Zen Family Welcome Centre on Level 1 and the Parkade entrance on Level 0.

Read about accessible washrooms

Find out about our PureHealth Pharmacy locations, hours of operation and contact information on our Retail Pharmacy webpage.

To help you stay connected, we offer free limited wireless Internet access and high-speed wireless Internet access to visitors with five rate plans.

Free wireless Internet access

Session Length: 1 hour, Bandwidth: 1MBPS Download, 500KBPS Upload, Content Filtering: HIGH

High-speed wireless Internet access

Credit Card Packages – Session Length: 24 hours, Bandwidth: 25MBPS Download, 5MBPS Upload, Content Filtering – LOW (Speed Control to ensure each paid customer gets a fair share of the total bandwidth available)

  • 4 hours:  $4.95
  • 24 hours:  $10.95
  • 3 days:  $18.95
  • 7 days:  $27.95
  • 1 month:  $46.95

To access WiFi:

  1. Ensure that the wireless adapter is connected and enabled on your wireless device.
  2. Connect to the "PatientVisitor" network.
  3. Wait for the browser pop-up.
  4. Pick free or paid service, register (you can pay by Visa or MasterCard) and enjoy.