This section of the website provides information about variety of amenities available at Mackenzie Health. Click any title below to find out more about each amenity.

We have privately-owned bank machines at Mackenzie Richmond Hill Hospital:

  • C-Wing: beside the pay phones that are behind the gift shop


Mackenzie Richmond Hill Hospital

Hours of Operation:

  • Thursday - 8:30am to 12:00pm
  • Friday - 8:30am to 12:00pm
  • Saturday - 8:30am to 12:00pm

By Appointment Only / Contact Information

905-883-1212 ext. 3815 


  • Ladies wash and set
  • Ladies wash and blow dry
  • Ladies cut without wash
  • Ladies wash, cut and blow dry
  • Ladies wash, cut and set
  • Permanents
  • Gentleman's cut without wash
  • Gentleman's cut with wash

For more than 30 years, the Mackenzie Health Childcare and Early Learning Centre has provided innovative childcare services and early education to children between one and six years old in Richmond Hill and the surrounding community. We pride ourselves on offering safe, convenient and reliable childcare.

We strive to foster a positive sense of self, well-being and healthy development in every child. Children will thrive in environments that value their individuality and recognize evolving and emerging abilities. It is our goal that all children, parents, and staff will be actively engaged and experience a sense of well-being and belonging, free to express their ideas and perspectives in meaningful ways.

Our commitment to you: We will provide excellence in quality child and family centered early education and collaborate with community services to best meet the needs of our community.

To learn more visit our Childcare and Early Learning Centre page.  

Mackenzie Health provides a variety of options for meals, snacks and beverages.

Contact phone number for Food Services: 905-883-2227

Mackenzie Richmond Hill Hospital

Central Bistro (Including Tim Hortons products):

Location: C-Wing, Level 2
Serving: Breakfast, lunch and dinner entreés daily, and a wide variety of beverages and snacks
Hours: The Central Bistro is open 24 hours, with limited service after hours.

Tim Hortons:

Location: B-Wing Lobby, Level 2
Serving: Coffee, pastries, snacks and a variety of hot and cold beverages.
Hours: Open from 7 a.m. to 3 p.m. Monday to Friday and closed on all stat holidays

Vending Machines:

Location: Lobbies of D-Wing, level 2 and B-Wing, Level 2
Serving: Snacks, beverages and fresh food are available from vending machines

Cortellucci Vaughan Hospital

Tim Hortons:

Location: Cafeteria, Level 0
Serving: Freshly made, healthy, daily breakfast and lunch entrées, soups, dinner and snacks.
Hours: 24/7
Limited service after hours 

OBC Grill (Original Burger Company)

Location: Cafeteria, Level 0
Serving: Fresh burger, chicken or other favourite with fresh, local and unique toppings. Daily specials available.
Hours: 11 a.m. to 3 p.m. Monday to Friday


Location: Cafeteria, Level 0
Serving: Customizable and signature sandwiches to wraps and salads
Hours: 11 a.m. to 8 p.m. Monday to Friday and 11 a.m. to 4 p.m. on Saturday and Sunday


Location: Mainstreet, Level 1 (by Medical Imaging) 
Serving: Sandwich, sweet treats, specialty coffees and teas and cold beverages
Hours: 7 a.m. to 4 p.m. Monday to Friday

Vending Machines: 

Location: The Emergency Department area and food court area
Serving: Emergency Department area machine serving coffee and hot/cold meal options. Food court area serving snacks and beverages

White Rose Gift Shop banner with logo

Shop online

Mackenzie Health Volunteer Association is a self-governed organization that provides support for volunteers An image showing the interior of the White Rose gift shop.and fundraisers for the hospital. Our members play a vital role in the Mackenzie Health community, contributing more than 90,000 hours of service a year in support of the hospital’s staff, patients, and their families.

The Mackenzie Health Volunteer Association was established in 1962 by a group of women who shared the dream of having a community hospital, Mackenzie Richmond Hill Hospital.  Their dream continues today as Mackenzie Health is evolving to a two-hospital model.

The Mackenzie Health Volunteer Association operates the White Rose Gift Shop. The gift shop helps raise a significant source of donation revenue that has contributed to the acquisition of a new MRI machine and improvements in the Intensive Care, Neonatal Intensive Care and Mental Health units. We have now opened an online gift shop to better serve our community. 

The in-store gift shop sells books, toiletries, toys, giftware, cards, gift bags, hand-knitted baby outfits, clothing, jewelry, hand bags, snacks and much more.

Cash, Visa, MasterCard and debit cards are accepted.

Mackenzie Richmond Hill Hospital 

Main lobbies of C Wing (main hospital entrance) and Centre for Continuing Care and Rehabilitation.

TTY Phones

TTY Phone is within the Bell Pay Phone in the C-Wing (905) 883-2123.

Direct Phone Lines for Taxi Service

located in the A-Wing, C-Wing and D-Wing.

Information Phones Connecting to Switchboard to Help Locate Patient Rooms

Main lobby of C wing at Mackenzie Richmond Hill Hospital

Mackenzie Richmond Hill Hospital

Public washrooms are located throughout the hospital, including:


  • Level 1 outside the Atrium


  • Level 2 (main floor), beside the Ruth and Stewart Coxford & Family Chemotherapy & Medical Day Unit


  • Level 2 (main floor), beside Patient Registration
  • Level 3 elevator lobby 
  • Level 4 elevator lobby
  • Level 5 elevator lobby 


  • Level 1 by the Berwick Family Auditorium
  • Level 2 (main floor), just inside Nick and Rosanne Cortellucci Emergency Department waiting area

In the main lobbies, accessible washrooms are located on: 

  • Level 1 of A-wing
  • Level 2 (main floor) of B-wing, beside the Ruth and Stewart Coxford & Family Chemotherapy & Medical Day Unit
  • Level 2 (main floor) of D-wing, just inside the Nick and Rosanne Cortellucci Emergency Department waiting area

Cortellucci Vaughan Hospital

Accessible washrooms are located throughout the facility on every floor. Additional details on universal washrooms are provided below. 

Sabbath washrooms are located on level 0 and level 1:

  • Level 0 near the entrance to the Parklink
  • Level 1 near the west entrance
  • Level 1 near the Vic De Zen Family Welcome Centre (across from Starbucks)
  • Level 1 in the Giovanni and Anna De Gasperis ◆ Eugene and Eva Kohn Learning Centre

Enhanced washrooms, with special floor-mounted, bariatric-friendly toilets that can accommodate individuals who need the support, are located on:

  • Level 0 near the entrance to the Parklink
  • Level 1 near the Vic De Zen Family Welcome Centre
  • Level 4 within the NICU

Universal washrooms with additional accessible features, including accommodation for a larger turning radius for scooters, double grab bars and adult changing tables are located on: 

  • Level 0 near the cafeteria (one fixed, wall-mounted grab bar / one fold-down grab bar)
  • Level 1 near the west entrance (one fixed, wall-mounted grab bar / one fold-down grab bar)
  • Level 2 outside the Critical Care Interior Systems Contractors Association of Ontario Waiting Area (one fixed, wall-mounted grab bar / one fold-down grab bar)
  • Levels 6, 7 and 8 east of the public elevators (double fold-down grab bars)

Read more about accessibility at Mackenzie Health 

Find out about our PureHealth Pharmacy locations, hours of operation and contact information on our Retail Pharmacy webpage.

Vaughan Public Libraries offer welcoming destinations that educate, excite and empower our community. Learn more about the Mackenzie Health Vaughan Library by visiting our Library page.

To help you stay connected, we offer free limited wireless Internet access and high-speed wireless Internet access to visitors with five rate plans.

Free wireless Internet access

Session Length: 1 hour, Bandwidth: 1MBPS Download, 500KBPS Upload, Content Filtering: HIGH

High-speed wireless Internet access

Credit Card Packages – Session Length: 24 hours, Bandwidth: 25MBPS Download, 5MBPS Upload, Content Filtering – LOW (Speed Control to ensure each paid customer gets a fair share of the total bandwidth available)

  • 4 hours:  $4.95
  • 24 hours:  $10.95
  • 3 days:  $18.95
  • 7 days:  $27.95
  • 1 month:  $46.95

To access WiFi:

  1. Ensure that the wireless adapter is connected and enabled on your wireless device.
  2. Connect to the "MHGuest" network.
  3. Wait for the browser pop-up.
  4. Pick free or paid service, register (you can pay by Visa or MasterCard) and enjoy.