Your Care Team

Mackenzie Health uses a team approach to delivering health care. On this page you will find detailed information regarding the different members that make up our health care team. 

During your stay, depending on your needs, you may be seen by a variety of medical and associated health professionals - medical and surgical specialists, nurses, physiotherapists, occupational therapists, pharmacists, dietitians, respiratory therapists, technicians and technologists, social workers, and more. Our volunteers also enhance our services and support excellence in patient care.

Team Members

Each member of our team is committed to putting your needs first, and collaborating with each other in order to provide expert and compassionate care. Here's a look at some of their roles. We encourage you and/or your family to ask them any questions about your care throughout your stay.

  • Physician:
    • The physician is fully informed of your health needs, and is in charge of your complete medical care while you are in the hospital. As needed, this physician orders medication, tests or treatments; works with the rest of the team to give you the best possible medical care; and refers you to specialists within the Mackenzie Health.

  • Nursing Staff:
    • They ensure ongoing assessments of your condition; administer and monitor treatments and medications; discuss, co-ordinate and provide teaching and education related to your health and care needs. As well as bring any questions or concerns forward to your physician or other health care professionals.

  • Patient Care Coordinator:
    • The Patient Care Coordinator is responsible for overall care and staffing on the patient care unit.

  • Social Workers:
    • Social workers can help you and your family to cope with the impact of illness, injury and hospitalization. These health care professionals provide counseling; facilitate discharge planning; and can help you link with a wide range of community resources and supports to ensure continuity of care.

  • Registered Dietitians:
    • Registered Dietitians provide you with nutritional care and education, including assessing your nutritional requirements and monitoring nutrition care plans.

  • Physiotherapy:
    • Physiotherapists assist you in improving and maintaining your physical abilities. This includes assessments, setting goals, and the services to help you in your recovery.

  • Occupational Therapy:
    • Occupational Therapists are sometimes called in if your independence has been challenged by a disease, accident, disability, or other condition. Through assessments, treatment, and education, these professionals help you to learn or re-learn how to carry out daily living activities.

  • Pharmacists:
    • Pharmacists provide pharmaceutical care and medication management services. They review, dispense and monitor all medications ordered for you in hospital including home medications to ensure you receive the best possible results from your regimen. Pharmacists also counsel you about your medications during your hospital stay and when you are discharged.

  • Speech-Language Pathologists:
    • Speech-Language Pathologists assess your speech, language and swallowing abilities. They provide education and develop treatment and management plans to help facilitate your recovery.

  • Other Staff:
    • During your hospital stay, you may encounter several other staff (from the lab, medical imaging, nuclear medicine, etc.) who contribute to your diagnosis or treatment. Please don't hesitate to ask any of these staff, or your doctor, questions about your treatment or tests.