Quality Improvement Plan

Mackenzie Health is committed to creating a world-class health experience, by continually improving to ensure quality patient care.

System-wide quality improvement is the vision that the Ministry of Health and Long-Term Care provides for all health care sectors, using the Quality Improvement Plan (QIP) as an enabler to support this goal.

Mackenzie Health's QIP highlights our organization's ongoing plans and using common language explains our priorities, targets and initiatives as well as how we will be able to chart our progress.

Our 2024/25 Quality Improvement Plan consists of the following: 

Mackenzie Health Quality Improvement Plan (QIP) Narrative and Workplan (PDF)

Mackenzie Health's Long-Term Care Centre (Managed by Universal Care Canada Inc.):

Universal Care Quality Improvement Plan (QIP) Narrative and Workplan (PDF)

More information on Quality Improvements Plans and the Excellent Care for All Act and its requirements is available on the Ministry of Health and Long-Term Care website.

Our Quality Improvement Plan (QIP) is made up of two parts:

  1. A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital's top priorities for the year.
  2. A spreadsheet that includes our improvement targets and initiatives. The spreadsheet includes a core set of indicators that all similar hospitals across the province are working on.

The Ontario Health Quality Council has requested that all hospitals report on a series of core indicators to support province-wide comparisons. The core indicators that apply to our hospital are reflected in our QIP.

The QIP is only one of the ways we are working to improve our patients' experiences. Please feel free to contact us with any questions you may have.

For more information about the Excellent Care for All Act and quality improvement plans, click here.